Medicines Safety Tips for Families: A Practical Guide to Medication Safe Use
Medicines Safety Tips for Families: A Practical Guide to Medication Safe Use Introduction..
Got a question about our medicines, ordering process or delivery? We have answered the most common ones right here and if yours is not on the list, just WhatsApp us.
Yes, indeed! All of the medications we carry were obtained from manufacturers holding DCGI approval and conforming to Indian pharmaceutical regulations. We individually verify each drug's source before putting it into our inventory. If we have any doubts about a drug's source, it will not end up on our website. It’s as easy as that! You can find our drug license number and GST registration in the footer section of this website.
The answer will be different based on the type of medicine. Generally, if it's an over-the-counter product such as vitamins, supplements or nutraceuticals, you can order these without needing a prescription from a medical provider. But for prescription medications, like antibiotics or anti-hypertensives or medications for diabetes, you will need to provide us with a copy or picture of your doctor's written prescription, which can be sent to us via WhatsApp, in order for us to fill your order.
Not at all. You have 2 easy ways to order: 1) On our website, browse the products that you want to purchase, place them in your shopping cart and complete an online order; or 2) Use WhatsApp to send us a message containing the name of the medicine you would like to order along with a copy of your prescription (if required) and your delivery address so that we can confirm the availability, price, and procedure of your order via WhatsApp. We typically respond to orders within 10 minutes.
We ship pan-India, so even though we're located in Surat, Gujarat, your orders get sent out to customers all over India (including but not limited to Haryana, Rajasthan, Punjab, Delhi NCR, Uttar Pradesh and Maharashtra) using a trusted courier company. If you're ever uncertain about whether we can deliver to your specific location, just send us a WhatsApp message with your pincode and our team will respond within minutes confirming whether we deliver there or not.
Most deliveries for clients located in Gujarat or neighbouring states will arrive between 24 to 48 hours after they leave our warehouse for clients located throughout the rest of India deliveries may take between 3 to 5 working days, depending on the geographical location of the client .
The payment methods include UPI via PhonePe, Google Pay, Paytm; debit and credit cards; net banking; or cash on delivery for locations where applicable. All payments made online will be processed through a secure payment gateway. If you place an order on WhatsApp you can use UPI to pay and we will send you a digital receipt as soon as your payment is confirmed.
Certainly; everyone who received an error in delivery (incorrect product, damaged item, or a mismatched order) has two days from when they received the order, to contact our Customer Service department via WhatsApp or e-mail, at which time we will either replace the item or provide a full refund, with no questions asked. We are very diligent in tracking all errors in delivery, as we pride ourselves on delivering orders accurately, and take responsibility when our product does not meet your expectations.
We are committed to building trusted relationships through quality, reliability, and a customer-focused approach in the pharmaceutical industry.
Wellchon Lab maintains professional communication and understands the importance of dependable business support. We appreciate the team's cooperative approach.
Wholesale Partner
We value our association with Wellchon Lab and appreciate their responsive team. Their professional approach helps support a smooth business relationship.
Pharmacy Partner
Wellchon Lab has demonstrated a strong focus on professional service and partner communication. We look forward to continuing our business association.
Healthcare Industry Associate
We appreciate Wellchon Lab’s commitment to professional collaboration and customer support. Their team values lasting relationships and clear communication.
Tailor
My dad has been on blood pressure medicine for years. I started ordering from Wellchon Lab six months ago, and it gets to us within 5 days
Homemaker
MY MOTHER IS DIABETIC, AND HER MONTHLY MEDICINES ARE A MUST. For the past eight months, it has been Wellchon Lab. The zinc tablets are great, too. We order everything here now.
Medicines Safety Tips for Families: A Practical Guide to Medication Safe Use Introduction..
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Amit SharmaWholesale Partner