Related Questions
Got a question about our medicines, ordering process or delivery? We have answered the most common ones right here and if yours is not on the list, just WhatsApp us.
Yes, indeed! All of the medications we carry were obtained from manufacturers holding DCGI approval and conforming to Indian pharmaceutical regulations. We individually verify each drug's source before putting it into our inventory. If we have any doubts about a drug's source, it will not end up on our website. It’s as easy as that! You can find our drug license number and GST registration in the footer section of this website.
The answer will be different based on the type of medicine. Generally, if it's an over-the-counter product such as vitamins, supplements or nutraceuticals, you can order these without needing a prescription from a medical provider. But for prescription medications, like antibiotics or anti-hypertensives or medications for diabetes, you will need to provide us with a copy or picture of your doctor's written prescription, which can be sent to us via WhatsApp, in order for us to fill your order.
Not at all. You have 2 easy ways to order: 1) On our website, browse the products that you want to purchase, place them in your shopping cart and complete an online order; or 2) Use WhatsApp to send us a message containing the name of the medicine you would like to order along with a copy of your prescription (if required) and your delivery address so that we can confirm the availability, price, and procedure of your order via WhatsApp. We typically respond to orders within 10 minutes.
We ship pan-India, so even though we're located in Surat, Gujarat, your orders get sent out to customers all over India (including but not limited to Haryana, Rajasthan, Punjab, Delhi NCR, Uttar Pradesh and Maharashtra) using a trusted courier company. If you're ever uncertain about whether we can deliver to your specific location, just send us a WhatsApp message with your pincode and our team will respond within minutes confirming whether we deliver there or not.



Audrey StevensonTailor